The lead resident is responsible for submitting the offer form. This resident is usually the most responsive, which is why they are nominated the lead resident. You can ask the property to reassign the lead resident if required. Please read this article for details.
In the offer form, the lead resident is asked to choose who will be responsible for uploading details and documents for referencing after the offer has been approved. They can select one of two options, either:
- I'll upload everyone's details and documents - (The lead resident will need to collect, upload, and submit everyone's details and documents for referencing)
- I want each person to provide their own - (All residents and guarantors on the application will need to upload their own details and documents for referencing. The lead resident is responsible for submitting the application as a whole)
The lead resident must select an option and click Next to proceed. Once the lead resident choses an option and submits the offer form, they will not be able to change the option later.
If the lead resident uploads paperwork on behalf of all residents and guarantors, each resident and guarantor will receive an email invitation asking them to share their paperwork with the lead resident so that they can upload it to the application. Residents and guarantors will need to accept the invitation before the lead resident can upload their details.
When all residents and guarantors upload their own paperwork, details and documents are kept secure as the information is uploaded straight to the application. While the lead resident is able to see paperwork progress in the app to track which sections everyone has completed, they are unable to view or access anyone's personal details and documents. The lead resident is responsible for submitting the application as a whole.