Please make sure that you've got sufficient funds in your account and that you've entered the correct payee details when attempting to make the upfront payment. If your bank is telling you that the account details of the payee don't match, please contact the property manager directly via the Residently app to check that their account details are correct. Go to Support > Create new message > Rent/Payments > Upfront payment/move in monies.
The account details of the payee don't match when I try to make the upfront payment, what should I do?
