You cannot reopen your application to add or edit information after it's been submitted for referencing. Additional details and documents must be shared directly with Let Alliance via the app once your application has been submitted. If you need to make changes or upload more paperwork, follow the steps below.
Open the app and go to Support > Create new message > Referencing, then select the most relevant option from the list below.
- Right to rent or identity
- Previous address history
- Change referee contact details
- Share additional documents
- Referencing update
- Discuss reference with Residently
Select Share additional documents to share bank statements, payslips, tax returns, employment contracts, tenancy agreements, pension statements, benefit statements and other documents.
Please upload your documents in a compatible format, such as .doc, .docx, JPEG or PDF.
ZIP files and other formats such as .csv are not recommended.
Please note, you won't receive a confirmation message from Let Alliance once you've shared additional documents, but we can assure you that Let Alliance will review all your submissions to complete your referencing.