Referencing
- What details should I enter if I'm starting a new job soon?
- What should I upload if I don't have my employment contract to hand?
- How do I add extra information to my application after it's been submitted?
- Why am I getting stuck at the share of rent section?
- Why can't I move onto the next section of the application?
- What details should I enter if my salary is not paid in pound sterling (£)?
- I need to explain my situation in more detail, how can I do this on the application?
- Can I save my application and complete it later?
- Do I need to upload both payslips and bank statements?
- What documents should I upload if I got married recently and all my documents show my married name but my passport shows my maiden name?
- I cannot input a specific HR email address, so what employment referee email should I provide?
- Where can I upload additional documents in the application?
- What details should I submit if I'm on maternity/paternity leave pay at the moment but I'll be returning to work with full-time pay in the next few weeks?
- How do I calculate my net monthly income?
- Do guarantors need references?
- Is there a telephone number I can call to get in touch with Residently?
- Can I change the lead resident?
- How do I change the rent share?
- What counts as proof of address?
- What should I submit if my recent tax return isn't available yet?
- What details should I submit if I'm pregnant and due to give birth to my child during the tenancy?
- What should I do if I'm not comfortable sharing financial documents due to security concerns?
- I've entered an email address incorrectly. How do I change it?
- I want to cancel my application. What do I need to do?
- Do students need to provide bank statements if their parents are acting as guarantors?
- Can I use estate agent details for the landlord information section?
- If I'm paying the full rent upfront, do I still need to provide all of my financial information?
- The system doesn't recognise my employer's address. What should I do?
- What count as adverse financials?
- Can I submit screenshots?