Support Centre

If this is your main source of income, select the following options and complete: If this is an additional source of revenue for you, input details of your main employment in the above screenshot a...

Please write a short note in a Word document to explain your current situation. You may intend to go through clearing or you may not have any proof of study at the moment because you haven't receiv...

It's important that you try to complete your paperwork as soon as possible as the property isn't fully reserved until the contract is signed by all parties and the move-in monies have been paid. If...

You cannot reopen your application to add or edit information after it's been submitted for referencing. Additional details and documents must be shared directly with Let Alliance via the app once ...

As long as you don't click 'Get started' on the home services invitation email, Just Move In will not reach out to you or store any of your personal details. If you don't want to use the Just Move ...

Please upload any payslips you've received and a full employment contract. Please provide valid employment referee contact details so that Let Alliance can obtain a reference. If you can't provide ...

Please upload a blank Word document with a note explaining that you can't provide any bank statements or payslips at this time and you can't upload an employment contract due to confidentiality agr...

If you have noticed an error in the contract, please contact the property manager via the app. They will be able to make the changes and reissue the contract. Go to Support > Create new message > C...

Your move-in date remains provisional throughout the rental application process, so it may be subject to change depending on referencing progress, contracts and any maintenance work being carried o...

A probation period is a designated time at the beginning of an employment relationship where both the employer and employee assess if the job is a good fit. This period allows the employer to evalu...