Move in & Live 🏠
Pay your rent and report maintenance issues via the Residently app.
- How do I discuss changes to my tenancy?
- Who should I speak to if I have questions about moving in?
- Who should I contact if I have questions about key collection and pick-up times?
- How do I report a leak, something broken, or something that needs fixing?
- How do I report a maintenance issue via the app?
- How can I view the documents relating to my tenancy in the app?
- The app shows incorrect data about the residents. How can I ask for this to be corrected?
- How do I make rent payments in the app?
- Why am I having trouble making rent payments in the app?
- How do I discuss options to renew my lease?
- Can we get a pet?
- How do I log into the app?
- I can't log into the app. What should I do?
- How do I switch between my different tenancies in the app?
- How do I contact the property manager?
- What should I do if I don't want to set up home services though Just Move In (JMI)?
- Just Move In